Financial Assistance
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Billing / Financial Assistance

Understanding Your Hospital Bill

Hospital billing systems are complex. Charges are an industry standard and are found on most hospital bills. They are required of hospitals by the federal government for the purpose of submitting cost reports. Ellis Hospital’s charges are in accordance with federal Center for Medicare and Medicaid (CMS) guidelines. 

Charges represent the entire cost of providing that specific care and everything behind it - including goods and services, labor and supplies, technology, insurance, plus overhead costs associated with any hospital that provides 24/7 care. Charges represent our investments in advanced technology and training to improve patient safety, such as our computerized medication administration system - which is an electronic barcode technology used to ensure that patients receive the right medication and right dosage. Charges support our ability to recruit and retain the best and brightest doctors, nurses and clinical support staff to provide quality care for our patients.  

Pay Your Bill Online

Our online payment service enables you to pay patient bills quickly, securely and conveniently. You can pay all or part of your bill online. We accept: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, or DEBIT.

When using our online bill pay system:
  • Enter your name exactly as it appears on your bill - in all CAPITAL LETTERS.
  • When entering your account number, enter the Bill Number as it appears in the Account Summary section of your bill.
  • When entering your Zip Code, enter all 9 digits as they appear on your bill.

Easy Pay

  Make a one-time payment with a credit or debit card using this secure, convenient service 24/7.

Customer Console

  Enroll here to set up a secure online payment account for your hospital bill(s) so you can receive statements by email, and view, update and pay online.


Contact Us

If you have a question or need assistance paying your bill online, please contact 1.877.456.4557.

If you don't want to make an online payment, you are welcome to use traditional bill payment options by paying by phone at 1.518.243.1500 or sending payment to:

Ellis Medicine
P.O. Box 29930
New York, NY 10087-9930

Financial Assistance

If paying your bill creates a financial burden, it is very important to let us know so we can help. Please call 518.243.1695.

If qualified and approved, Financial Assistance reduces your Ellis Hospital bill. How much it is reduced is based on established guidelines that include: income level, existing debts, medical situation, and other indicators of inability to pay. If you think you might qualify for assistance, we encourage you to apply.

You may be eligible for:

  • Medical Insurance Assistance Program
  • Medicaid
  • Financial Aid/Charity Care Program